Q: I've seen other variations of your maps, where can I get those?
A: I have personalized wedding and housewarming prints on my ETSY site, as well as a few other designs. ETSY is also where I can make you custom listings for any other special requests you might have, such as a different size.
Q: I'd like a map of a city you don't have yet, can you make it for me?
A: Only certain cities will work out as prints, but if you have a suggestion for one you can email me and I will check it out. I apologize in advance that I am unable to respond to every request directly. I only have a small handful of locations right now that I am hoping will work out as prints in the near future.
Q: How do I get in contact with you?
A: Email: info@MrCityPrinting.com
Q: How long after I order will I receive my print?
A: All prints shipped to the U.S. should arrive within a week, often less. Prints will be shipped via USPS first class and you will receive tracking notification as soon as your order has shipped. See below if you are a customer outside of the U.S.
Q: I live outside of the US, how long will it take to get my prints?
A: It could take from 2 -5 weeks for all shipping outside of the United States, unfortunately USPS does not guarantee a delivery time or give a tracking number for first class international shipping. All international packages are subject to being held and inspected at customs. Packages are also possibly subject to local taxes, duties, or other fees. If you have any concerns, just send an email to MrCityPrining@gmail.com
Q: What is your return policy?
A: Please let me know what the issue with your order is through email, and I will resolve it as soon as possible. No refunds after 30 days please.
Q: How will the prints be packaged?
A: The prints are securely rolled inside a sturdy shipping tube, with a bubble wrap protection to make sure it arrives super safe.
Q: What is the paper like?
A: The paper is a cover weight off-white matte.
Q: Where do you get your map data?
A: I get it from openstreetmap.org
Q: I would like to place a bulk order, is there a special rate?
A: Yes, there is a discount on orders of more than 10 prints. Please email me and I will work out the details with you.